Shipping and Delivery


At Rossbelle, our aim is to ship our products in a quick, safe and inexpensive manner.

Processing Your Order

We try our best to ship goods to you as soon as possible. On an average, it takes us about 3 - 4 business days to ship goods out of our warehouse in India. However, if the quantities ordered are more than 5 pieces per product per style, or if the item ordered is under production, it may take longer to process your order. Should this happen, we will keep you informed by email.

We ship throughout the week, except Sunday & Public holidays.  Most orders are delivered within 3-7 working days in India, and international orders could take up to 10 days, depending on your location.

Within a day after the product has been shipped, you will receive a mail with the tracking number.

If you think you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Call our customer care immediately at +91-98413333330 or email us at assist@rossbelle.com mentioning your Order ID.

Once the product has left our warehouse, Rossbelle will not be held responsible in cases of delayed deliveries caused due to any unforeseen circumstances faced by our courier partners. In case of such delays, you can get in touch with us and we will do our best to get your product to you at the earliest.

 

Delivery Methods, Times and Cost

Shipping Destination

Shipping Service

Dispatch Times

Cost

Within India

Domestic Shipping Companies.

3-5 Business Days*

A Single Flat Rate of INR 99 for Orders Below INR 1000.

International

Shipping Partners

4-6 Business Days

Based on the cumulative weight of entire order and are calculated at checkout.

*  J&K and North East might take up to 7 days

 

Customs and International Shipping

All of the Rossbelle orders are shipped internationally from our warehouse in India to your provided shipping address via our shipping partners. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we try our best with our shipping partners to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from our shipping partner for import duties and taxes, you will have to pay the shipping partner directly at the time of delivery.